Shipping policy

Shipping Policy

Thank you for shopping at Aria Doejay!  We are committed to providing you with the best shopping experience, including a smooth and efficient shipping process. Please read the following shipping policy to understand how we handle shipping orders.

Order Processing Time:

• All orders are processed and dispatched within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Time:

• We offer several shipping options to cater to your needs, including standard shipping, expedited shipping, and express shipping.
• Shipping costs and estimated delivery times will be calculated at checkout based on your location and selected shipping method.
• Estimated delivery times are provided by the shipping carriers and may vary depending on factors such as destination, weather conditions, and carrier delays.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

Shipping Restrictions:

• We currently only ship orders within United States.
• Unfortunately, we do not ship to PO boxes or APO/FPO addresses at this time.
• Some items may have shipping restrictions due to size, weight, or shipping regulations. Please refer to the product description for any specific shipping restrictions.

Shipping Rates:

• Shipping rates are determined based on the total weight of your order, shipping destination, and selected shipping method.
• Free shipping may be available for orders that meet a certain minimum purchase requirement. Details will be specified on the website or during checkout.

International Shipping:

• For international orders, additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
• International orders may also be subject to customs clearance procedures, which can cause delays beyond the estimated delivery time.

Order Tracking:

• You can track the status of your order by using the tracking number provided in the shipping confirmation email.
• If you have any questions or concerns regarding your order or its delivery status, please contact our customer service team, and we will be happy to assist you.

Shipping Insurance:

• We offer shipping insurance for an additional fee to protect your order against loss or damage during transit. Please contact us if you would like to add shipping insurance to your order.

Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or undeliverable addresses.
• If you need to update your shipping address after placing your order, please contact us as soon as possible to make the necessary changes.

Order Cancellation and Modifications:

• If you need to cancel or modify your order, please contact us immediately. Once your order has been processed and shipped, we are unable to make any changes.
• Please note that order cancellations may be subject to a restocking fee if the order has already been processed.

Lost or Damaged Shipments:

• In the rare event that your order is lost or damaged during transit, please contact us as soon as possible, and we will work with the shipping carrier to resolve the issue and ensure you receive your order promptly.

Returns and Exchanges:

• For information on returns and exchanges, please refer to our Return Policy.

Contact Us:

• If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at:
• info@ariadoejay.com
• 1 888 491 5214

Policy Updates:

• We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing Aria Doejay!